Accessibility Statement

1. Commitment

Lovell Government Services is committed to providing a Partner Portal that is usable by the widest possible audience, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where feasible for a business application of this type.

2. Measures we take

• Semantic structure and labels on primary forms (sign-in, profile, workflows).
• Keyboard-operable controls for core navigation and dialogs where implemented.
• Visible focus and contrast-conscious brand styling (dark navy text on light surfaces; red accent used carefully for actions and alerts).
• Text alternatives for meaningful brand imagery where appropriate; decorative images marked accordingly.
• Responsive layouts for varied screen sizes.

3. Known limitations

The Portal includes complex administrative interfaces, file workflows, and rich content that may not yet meet every WCAG criterion in all views. Third-party file formats (PDF, Office documents) uploaded by Partners or Lovell may not be fully accessible; authors are encouraged to provide accessible documents when possible. Visual branding may not suit all users; browser settings can often help with contrast and motion.

4. Compatibility

The Portal is designed for current versions of major browsers (Chrome, Edge, Firefox, Safari). Assistive technologies such as screen readers may be used; experience can vary by browser and AT combination.

5. Feedback and assistance

If you encounter an accessibility barrier or need information in an alternative format, contact us:

lovelltech@lovellgov.com
(850) 607-0007
223 W Gregory St., Pensacola, Florida 32502

Please describe the page or feature, the barrier, and your preferred contact method. We will work to respond within a reasonable time and provide an accessible alternative when practicable.

6. Continuous improvement

Accessibility is an ongoing effort. We review feedback, prioritize high-impact fixes, and improve new features with accessibility in mind.